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Online Transaction

We reserve the right to refuse your order in any form. At our sole discretion, we reserve the right to restrict or cancel the number of purchased products.


You will receive an order confirmation once your order has been successful. You can check the status of your order anytimeby logging into your account.

Payment Option

We accept bank transfers and credit cards. Bank transfers are only available through BCA and Mandiri. We accept Visa and Mastercard credit cards. Please check the final amount before confirming payment as we do not refund any payment.

Payment Confirmation

Kindly please do confirmation after making payment so we can process your order immediately.

Order Process Time

Orders will be processed maximum 2 days at the latest after receiving your payment confirmation.


We reserve the right to use any delivery service to ship your order. We use JNE's expedition service as our partner. For JNE Reguler, orders will be delivered within 3 days.


We will send the replacement of goods if the received product is not suitable or damaged. Complaints must be received within 1 (one) week from the delivery date. If the complaint is approved, we will send replacement items immediately. For unapproved complaint, you may send back to our office at your expense. If the error is on our side, then we will send the replacement item at no cost.

Redemption & Refund

We do not accept redemptions and returns, and we do not refund the cost to your account


Customer Service

  • +62-21-53660710 ext 303
  • +62-812-8379-5812


  • Mall Kota Kasablanka Lantai LG (Depan Paper Clip) Jl. Casablanca Raya Kav. 88 Menteng Dalam, Tebet, Jakarta Selatan 12870
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Gambino Coffee © 2018 | Made by Bukatoko®