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I have already transferred the payment of my order. What is the next step?

After making an order and going to check out, you will get the order id, total amount of payment, and our Bank account number. You can also see the invoices in the email that you have registered. You could also check it on My Account > View Your Order History. Customer is required to confirm the payment through our website www.gambinocoffee.com (or you can click here) , fill your payment details correctly.


Can I replace a product that has been ordered?

If you have not paid the order yet nor confirm the payment, you can create a new order. Orders that are already paid for cannot be changed. If you want to add additional orders, you could do so by making a new order.


Can orders be shipped using other expeditions other than JNE?

In the meantime, orders can only be shipped by using JNE. If you want shorter delivery time, you can choose JNE YES


How can I track the status of the order shipment?

The airwaybill number will be sent to the email is 2 working days (maximum) if the order status had been completed


When is the cut off time for payment confirmation?

Payment must be made before 4.00 pm so the order will be delivered on the same day. If confirmation of payment received after 4.00 pm, the order will be delivered on the next day.


How long will my order arrive?

Order processing will take maximum of 2 days. After the order is shipped, the courier take 2-5 days to deliver the order. It depends on the distance of the shipment. For more details, please visit www.jne.co.id


I am a professional athlete. Will consuming Ammo gets me disqualified?

No. But your awesome performance will catch the judges' eyes. Ammo is 100% natural Booyakasya!


Is Gambino Coffee the best coffee in the world?

YES


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Customer Service

  • +62-21-53660710 ext 303
  • +62-812-8379-5812

 

  • Mall Kota Kasablanka Lantai LG (Depan Paper Clip) Jl. Casablanca Raya Kav. 88 Menteng Dalam, Tebet, Jakarta Selatan 12870
  • cs.olshop@gambinocoffee.com
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